Frequently Asked Questions
Everything you need to know about your Speediance smart home gym.
What is the shipping time for Speediance devices?
Orders are typically processed within 2-3 business days. Depending on your location, delivery usually takes between 7 to 14 business days via our specialized fitness equipment couriers.
Do I need a subscription to use the gym?
Speediance offers a lifetime free membership for basic features. However, a premium subscription is available for users who want access to personalized AI coaching, advanced data tracking, and a library of professional workout programs.
What is your return policy for large equipment?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the unit in its original packaging. Please note that return shipping fees and a restocking fee may apply.
Does the equipment come with a warranty?
Yes, every Speediance machine comes with a standard 12-month warranty covering the motor, touch screen, and structural integrity. Extended warranty plans are also available at checkout.
How much space do I need for installation?
Speediance is designed for space-saving efficiency. The foldable design requires approximately 3 square feet when stored and about 10 square feet of clear floor space during active use.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Klarna and Affirm to help you invest in your fitness over time.